Returns & Exchanges Policy

We want you to love your Narwal products, which is why we offer a 30-day return window for items in their original packaging. If you are not completely satisfied with your purchase, our team is here to ensure a smooth and hassle-free return process.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to start the process.

• 2.
  Print Your Label

  Once approved, download and print the prepaid shipping label provided via email.

• 3.
  Pack Your Items

  Securely place the product in its original box with all accessories and manuals included.

• 4.
  Receive Your Refund

  After we receive and inspect your return, your refund will be processed to your original payment method within 7-10 business days.